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FAQ - Billing
disclaimer:
Some accounts for services other than standard
shared virtual hosting may have signed
individual contracts designed for the needs of
their specific account holders and the billing
specifications as agreed upon by the account
holders and iFastWeb.com will always take
precedence over the following general FAQ.
Yes, we
provide a 30 day, no questions asked
money-back guarantee of monthly hosting fees.
Since we do not charge a set up fee, you will
receive the full value of all payments
submitted to us if the account is cancelled
within 30 days of signup. All cancellations
must be received in writing by the deadline.
Cancellation orders may be submitted by fax,
regular mail or email.
iFastWeb.com accepts Visa, Master Card,
American Express and Discover credit cards
through PayPal.com at this time. To make a payment Click Here. In certain situations we may
accept other forms of payment as agreed upon
by the client and an account representative
Yes. All
customers will have to choose from our 3
month, 6 month or 12 month billing cycles.
Upon receipt of payment, customers shall
receive a receipt via email for their records from PayPal.
We only accept
credit card payment (Visa, MasterCard, and
American Express and Discover) for
International orders. All funds must be in US
dollars. If you have special billing needs,
please contact an Accounts Representative at
sales@iFastWeb.com.
All accounts
have a grace period of five (5) days from when
the account is is due. If payment is not
received by the end of the grace period, there
shall be a $10.00 late payment fee.
Yes. through you PayPal account you have all the billing infromation
Who can I contact if there are questions about
my account?
You can call
1-814-288-4360 or send
email to
billing@iFastWeb.com.
How do I renew my account?
Your account
will automatically be renewed when your
billing period expires, we will notify you, unless you contact
iFastWeb.com's accounting department and
close or suspend the account. Account
suspensions and terminations must be received
in writing; regular mail, email and fax
notifications are acceptable.
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